Where do I locate troubleshooting information?
Troubleshooting guides are located in each Installation & Operating manual located on our web Read more >
Where do I locate clearance and installation details?
Troubleshooting guides are located in each Installation & Operating manual located on our web Read more >
Where do I locate the model and serial number?
The model number identification label, is located in the area where you light the pilot. It is a Read more >
What color is the furnace?
All models, except the Console Hearth Heaters, are painted a soft-white and the Console Hearth He Read more >
Can I repaint my furnace cover?
No. There is no paint on the market that will withstand the high temperatures. Most paints will Read more >
Can I purchase a new cover for my furnace?
Yes. If your model number is 2509621, 2509622, 3509621, 3509622, 5009621 or 5009622, your cover Read more >
What is the warranty?
For limited warranty information, please visit our Cu Read more >
Can you send me a brochure on your products?
Certainly. Just call 909-825-0993, fax 877-486-0136 or e-mail info@wfc-fc.com your request and we Read more >
Can the furnace be converted from LP to natural or natural to LP gas?
All our models produced after 2002 except our Compact Heating System and Vent-Free models may be Read more >
What is a "Counterflow" furnace?
A "counterflow" system pulls in room air at the top of the furnace, warms the air acros Read more >
What is a "Gravity Vented" furnace?
Williams' "gravity" furnaces have no blower to move the heated air around the room. He Read more >
What is a "Direct-Vent" furnace?
Our "Direct-Vent" wall furnace requires installation on an exterior (outside) wall and Read more >
What is a "Top-Vent" furnace?
A "Top-Vent" furnace must be vented vertically up through the roof. This way it may b Read more >
What accessories are available for my Williams furnace?
Most Williams furnaces have optional blowers, vent kits, side and rear outlet registers and conve Read more >
Does the blower increase efficiency?
Counterflow models, which are equipped with a blower, have higher efficiency levels than the grav Read more >
What is the difference between a central furnace and a Williams' furnace?
A central heating system distributes heat throughout the living space by a duct system which is a Read more >
Are your products approved for sale in Canada?
All products are approved for sale in Canada except our floor furnaces and vent-free equipm Read more >
